Click here for US Attorney's Press Release
As some of you may already know, General Linen Service, Inc.
was the victim of a cybercrime a number of years ago at the hands of General
Linen Service LLC, of Somersworth, NH.
Roughly five years
ago, representatives of General Linen Service, LLC, of Somersworth, NH, hacked
into our electronic files to steal detailed information about our customers and
our billing practices. General Linen Service, LLC, of Somersworth, NH then
dispatched its sales team to meet with many of you to try and convince you to
change companies and leave us.
After a lengthy
investigation conducted by the FBI and US Attorney, General Linen Service, LLC,
of Somersworth, NH has plead guilty in federal court to felony charges for its
Competition is a
healthy part of business, but theft and deception is inexcusable.
We wanted you to know
this information for a number of reasons, most importantly because the names of
the two companies in this case are nearly identical. We treasure our
relationship with our clients, one that is built on trust and good service, and
it is critical that everyone knows we are the victim of this crime.
The company pleading
guilty to stealing information is General Linen Service, LLC of Somersworth, New Hampshire.
As you know, our
company name is General Linen Service, Inc., of Newburyport, Massachusetts.
This was a five-year
ordeal during which we spent countless hours being interviewed and compiling
information for the authorities. Although the legal process is not yet
complete, and there are more steps to be taken before the entire situation is resolved,
please know that you, our customer and our friend, remain our top priority. We
are relieved to finally get this incident behind us and we want to remind
everyone that we are here to serve your professional needs.
If you have any
questions or concerns about this situation, donít hesitate to reach out to use
at General Linen Service, Inc., 800-229-2457. As always, we stand ready to help
you reach your own professional goals and hope that you will continue to stand
with us as a valued business partner.
The Whitney Family